Despite careful checks by our editors, in rare cases, it is possible that parts of the book are missing (e.B. attachments, interviews, illustrations). If there is not an explicit comment in the free preview of the work or in the product information that these parts are not included in the scope of delivery already, we will immediately write the author and ask to send it once again. You will, then, receive the full version as soon as possible.

If a further delivery is not possible within ten working days, we will, of course, cancel your order completely. Just send us the invoice number via e-mail to [email protected] and indicate the reason for your complaint.